What is CRM for JIRA?CRM for JIRA provides a great opportunity to track companies, contacts, goods, etc. You should use these records within JIRA issues. If you track support issues in JIRA, you could get a statistic through companies or contacts. Although, you can manage SLA's by your clients. If you manage projects or sales in JIRA, you could get the information about sales by current client or his project history. And now you can enable a special security level "Reporter's Colleagues", so all people from Reporter's Company will have got access to the issues. | 
